Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly: name, email address, and payment information when subscribing to paid plans. We also collect monitoring data (response times, status codes, uptime metrics) for the endpoints you configure.

2. How We Use Your Information

We use your information to: (a) provide and maintain the monitoring service; (b) send alerts and notifications you configure; (c) process payments; (d) send service-related communications; (e) improve the Service.

3. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including access controls, monitoring, and regular security audits. Monitoring logs are retained according to your plan's retention period.

4. Data Sharing

We do not sell your personal information. We may share data with: (a) payment processors (Stripe) to process transactions; (b) email providers to deliver notifications; (c) law enforcement when required by law.

5. Cookies and Analytics

We use essential cookies for authentication and session management. We may use analytics tools to understand how the Service is used. You can control cookie preferences through your browser settings.

6. Status Page Subscribers

If you subscribe to a public status page, we store your email address and send incident notifications. You can unsubscribe at any time using the link in any notification email.

7. Your Rights

You have the right to: (a) access your personal data; (b) correct inaccurate data; (c) delete your account and associated data; (d) export your monitoring data; (e) opt out of non-essential communications. You can exercise these rights through your account settings or by contacting us.

8. Data Retention

Account data is retained while your account is active. Monitoring logs are retained according to your plan (7-90 days). After account deletion, we remove your personal data within 30 days, except where retention is required by law.

9. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance.

10. Contact

For privacy-related questions, contact us.